Blog

Creating a customer survey questionnaire that not only gathers valuable insights but also keeps respondents engaged can be a bit like navigating a maze.

In the fast-paced world of business, time is money, and nothing quite embodies the spirit of efficiency like automated client scheduling.

Running a small or medium-sized business (SMB) comes with its own set of challenges, and providing top-notch customer support is undoubtedly one of them.

Ticketing Software

Employee autonomy is a fundamental concept in modern workplace dynamics, fostering a culture where employees have a significant degree of independence and control over their work.

Workplace    Employee Autonomy

For business, every second counts. Managing time efficiently can be the key to success. From the bustling startup to the seasoned enterprise, understanding and utilizing time data can significantly impact a company's bottom line.

Time Management

For any business, the key to success lies not only in attracting potential customers but also in converting those leads into loyal, paying clients.

CRM Software    Lead Management    Conversion

Do you find yourself buried under piles of work, perpetually exhausted, and on the brink of a breakdown? Fret not; you're not alone in this struggle. The good news? There’s a simple, yet profoundly effective solution – mindful tracking of time.

Time Tracking    Overworking

In the bustling digital realm we inhabit, Customer Relationship Management (CRM) systems are the unsung heroes of any successful business. They're not just digital address books; they're treasure troves of customer interactions, preferences, and behaviors.

ArcCRM System    Marketing

Fostering employee engagement is not merely a buzzword; it's a fundamental driver of organizational success. Engaged employees are the lifeblood of any thriving business, fueling innovation, productivity, and a positive work culture.

Employee Engagement    Remote Work

Ever wondered what sets a high-performing sales team apart from the rest? It’s not just about having a killer product or a persuasive pitch—it's about fostering a robust call culture. In an age dominated by emails and texts, the power of a good old-fashioned phone call is often underestimated.

Sales Team    Performance

In the bustling world of customer service, every support ticket is a story waiting to be told. Behind each inquiry, complaint, or request lies a wealth of hidden insights that, if harnessed correctly, can revolutionize a business's approach to customer satisfaction, product improvement, and overall success.

Customer Ticket    Ticketing Software

User experience has become paramount. Whether it's a website, app, or any online platform, the ease with which users can interact profoundly impacts their decisions.

Signup    Survey

CRM (Customer Relationship Management) systems are an essential tool for account-based marketing (ABM) because they allow you to capture, track, and analyze data about your customers and prospects. Here are 10 strategies for leveraging your CRM for ABM success:

ArcCRM    ABM Campaigns

A scheduling tool can be a valuable asset for a sales team looking to streamline lead management. It helps sales professionals manage their time more efficiently, prioritize leads, and ensure that no opportunities are missed. Here's how a scheduling tool can assist in lead management:

ArcCRM    Lead Management    Scheduling Software

Conducting customer surveys is a valuable practice for gathering feedback and insights that can help improve your products, services, and customer experiences.

Survey    Customer Support    Feedback

Integrating a built-in dialer into your sales and marketing applications can offer several significant benefits to your business.

ArcCRM    Dialer Software

Cloud storage offers numerous benefits that enhance collaboration between teams and secure files effectively. Here's how it achieves both:

Cloud Storage    Drive

Customer Relationship Management (CRM) analytics is a crucial aspect of modern business operations. It involves the collection, analysis, and interpretation of customer data to gain insights that can be used to improve customer relationships, enhance business processes, and drive growth.

Virtual Assistant    AI    CRM

In today's fast-paced world, customers expect quick and efficient solutions to their problems. They don't have the time to wait on hold for hours or to navigate through complicated phone menus.

ArcCRM    Customer    Support

Implementing dialer software can significantly transform the operations of a support team by streamlining and optimizing their processes.

Dialer    Support    Benefits

Data is the buzzword these days. Organizations across the spectrum invest in modern BI analytics tools for data-based decision-making. Unfortunately, it is not driving the change intended.

General      

Is your workforce becoming more efficient? Are you managing them in a way that maximizes their productivity and drives success for the company? If the answer is yes, then you are already familiar with time tracking software.

Time tracking software    time tracking    employee tracking

Hyper-personalization is using data to create customized and tailored experiences for individual customers.

ArcCRM   Customer   Insights

Customer feedback plays a crucial role in shaping great business decisions. In today's highly competitive market, understanding and meeting customer expectations is vital for sustainable success.

Business    customer feedback

CRM (Customer Relationship Management) software plays a crucial role in helping B2B companies improve lead conversion rates by providing a centralized platform to manage and nurture leads throughout the sales process. Here are several ways CRM software supports lead conversion in B2B companies

crm software    leads    marketing automation

The rise of AI-powered time tracking is expected to bring significant advancements and improvements to how organizations manage and track employee time in the coming years. Here's what you can expect

Time tracking    Employee tracking    Payroll

In 2023, HR strategic initiatives are playing a crucial role in shaping the future of work. As organizations continue to adapt to rapidly changing business landscapes, emerging technologies, and evolving workforce expectations, HR departments are at the forefront of driving transformation and preparing companies for the future. Here are some key ways HR strategic initiatives are shaping the future of work in 2023.

HR Software    HRM Software    Remote Work

As a business owner or someone in charge of customer relationship management(CRM), you know how important it is to stay ahead of the game. In today's world, where technology constantly evolves, keeping up with the latest CRM trends is essential. This article will discuss the top 5 CRM trends to watch out for in 2023.

CRM Software    CRM Solutions    CRM Trends

Unsurprisingly, CRM tools have become essential for businesses of all sizes—from small startups to large enterprises. As teams strive for maximum productivity and efficiency, Customer Relationship Management (CRM) software offers a powerful solution for managing customer relationships.

Arc CRM   Customer data   Insights

This statistic shows that as of April 2020, 39% of workers preferred to work from the office while 40% preferred to work remotely.

Arc Time

Tracking time and efficiently utilizing it is cardinal for businesses of all sizes to emerge successfully. Though your business, at its nascent stages, may find manual time tracking easy to handle, it may become tedious as your business grows.

Arc Time

Have you recently launched your business? Your next target will be making it big in your industry. Isn’t it? To achieve this, you need thorough assessment, diligent planning, and careful implementation of business strategies.

Arc CRM

In the professional landscape, deals can happen anywhere, and at any time. Hands are shaken, contracts are drawn up, and signatures can be requested at every turn.

ArcTime   Time Tracking   Remote